Support Engineer
We are looking for a committed Support Engineer with expertise in ticketing systems, monitoring tools, and foundational knowledge of SQL Server/MySQL and Windows/Linux administration.
Our client is a global beauty retailer recognized worldwide, operating over 2,000 stores across 30+ countries. They are renowned for offering a diverse range of high-quality cosmetics from leading brands.
This position demands flexibility for a 24/7 shift schedule, strong teamwork, and excellent English communication skills. If you are proactive, responsible, and enthusiastic about supporting advanced systems, we want to hear from you!
Requirements
- Experience with ticketing or incident tracking systems
- Experience with the monitoring tools
- Basic skills in SQL Server/MySQL administration and development
- Basic skills in Windows/Linux administration, networking, bootstrapping, and security
- Experience in Amazon Web Services (AWS), Microsoft Azure, and Google Cloud Platform (GCP) will be a great plus
- Ability to work in 24/7 mode, shifts schedule
- Responsibility, proactivity, team-playing, and great communication skills
- Good spoken and written English (Upper-Intermediate level)
Responsibilities
- Working closely with the Development team
- Supporting the customer infrastructure, including ETL, reporting systems, Windows/Linux servers, SQL Server/MySQL DBs, Java web-based apps, etc
- Resolving incidents and issues under time pressure
Who we are?
ABCloudz is a global full-service company operating at the cutting edge of the latest application development and data management technologies. At ABCloudz, we believe optimal data environments are the greatest competitive advantage, and our Solutions Architects have experience with building enterprise-grade systems.
It is why our team has dedicated ourselves to helping hundreds of organizations – from start-ups to Fortune 100 companies – with architecting cloud solutions, developing web and mobile applications, optimizing complex data workloads, and managing workloads on an on-going basis — no matter where those datasets may reside.
Join an always-growing company to operate on the cutting-edge of information technologies, cloud services, application development, and digital infrastructure. At ABCloudz, we created a perfect environment to raise your professional skills, understand new technologies, and work with world-class companies.
Our expertise covers all major cloud and on-premises and databases, including Oracle, SQL Server, Azure, AWS, and GCP solutions. Our prolific developers are focused on delivering the best possible digital solutions leveraging our expertise with BI, Advanced Analytics, AI, Big Data, IoT, DevOps, and Managed Services.
Our mission is to help businesses accurately, efficiently, and reliably build, move, and manage data workloads. The trusted ABCloudz team now has hundreds of employees in five countries, including our headquarters in Redmond, Washington, and offices in San Francisco, Israel, Poland, and Ukraine.
Your dream job not found?
We always keep the doors open for outstanding talents. Want to work with us, but couldn't find an appropriate opening? Let us know about your passion, tell us why you stand out from the crowd and how you can make the difference working at ABCloudz. Just hit the button below to send us your resume.
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