Business System Analyst
Are you excited about data and clouds? Do you like to be involved in solving complex business problems by creating advanced and innovative technical solutions like Gen AI and SaaS implementations?
If yes – please talk to us!
Join ABCloudz team — we’ve been helping customers to modernize legacy applications, create new solutions, and manage data/applications/infrastructure for over 20 years. With close to 300 engineers and architects in 8 offices worldwide, ABCloudz is considered as one of the best companies in the world for database and application migrations and modernizations having absolutely unique expertise in developing migration software for Microsoft and AWS. Taking care of data for customers to make sure it’s secure, available, consistent and managed in a cost-effective manner with mitigated risks — this is in our DNA. So if you enjoy working with data and considering what’s your next career move, we’ll be thrilled to talk to you!
ABCloudz is looking for a Business System Analyst to work on customer engagements. The key activity is analyzing, documenting and creating solutions for existing higher education customers’ Ellucian Banner implementations (including processes, dependencies, workflows) with the goal of modernizing these systems to SaaS. You will work closely with customers to understand the “current state” of their Banner implementations through interviews and technical analysis, will document the learnings, will create specifications and requirements documents for developers, and will work closely with the customers and the development teams to ensure successful modernization implementations.
Key Responsibilities:
- Analyze, capture details, and document the “current state” of customers’ Ellucian Banner implementations.
- Attend and, when needed, lead customer and team meetings.
- Clarify and document requirements through direct interaction with stakeholders and the development team.
- Ask questions and act as a liaison between the development team and stakeholders to resolve ambiguities.
- Take detailed notes during meetings and ensure action items are clearly documented.
- Define and manage task descriptions, assignments, and updates within tools like Jira.
- Prepare visual documentation, including charts, flowcharts, and diagrams, to support project understanding.
- Maintain clear and organized project documentation.
- Working with customers across US with expected travel of up to 25%.
Required Skills and Qualifications:
- Excellent written and verbal communication skills.
- Proven ability to document requirements, meeting notes, and project tasks with clarity and precision.
- Experience with project management tools, such as Jira or Trello.
- Basic proficiency in creating visual aids, such as flowcharts or diagrams, using tools like Visio, Lucidchart, or Draw.io.
- Strong organizational skills and attention to detail.
- Ability to work collaboratively with cross-functional teams.
Preferred Qualifications:
- Familiarity with software development processes and methodologies.
- Experience working in Agile or Scrum environments.
This role is ideal for candidates who excel at organization, communication, and ensuring project alignment through detailed administrative support. If you thrive in collaborative environments and enjoy ensuring projects stay on track, we encourage you to apply.
