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“Annual review” sounds simple. Until you try to run it for postgraduate research students. For PGR students, progress is not measured in modules, grades, or tidy end-of-term results. It lives in milestone meetings, supervisor judgement, and decisions that make perfect sense to people but are surprisingly hard to express cleanly in a system. In many […]

Career services should not be the first team to discover your integration stopped updating. Handshake has zero patience for “we just migrated.” For institutions running Colleague on the Ellucian SaaS platform, the core expectation stays the same: student demographic and academic data needs to arrive in Handshake reliably, on schedule, and in a format Handshake […]

Not every student passes every exam on the first try. When a student needs a second attempt in the UK, the retake is commonly referred to as a resit. These resit and course-repeat cases trigger exceptions, special checks, and additional communication that typically sit outside day-to-day student processing.   These workflows are not supported out of the box in Banner SaaS, […]

Steve Jobs, Richard Branson, and Jessica Alba left college before completing their degrees. Universities handle thousands of less famous exits, including transfers to another institution. The workflow matters because withdrawal stops financial liabilities immediately and may trigger credits or partial refunds based on timing and policy.  To address this demanding task, ABCloudz created an automated withdrawal workflow for a […]

If you have ever watched students fill out onboarding forms, you know exactly when their expression changes. Emergency contact? Easy. Trusted contact? Suddenly they pause. That pause is meaningful. It reflects the difference between who should be called in a crisis and who a student trusts to help them navigate sensitive wellbeing concerns. Institutions across […]

Every assessment framework assumes things go according to plan. Mitigating circumstances exist for the moments when they do not. Late submissions, non-submissions, and requests for mitigation force institutions to balance empathy, consistency, and policy, all while assessments are still in motion. In that assessment window, the balance needs a real process behind it. Students need […]

Many institutions struggle with paper-based processes. The situation becomes even worse when the process flow is poorly defined, and responsible parties are unaware that it’s time to act. Does this description of chaos sound familiar to you? Well, you’re not alone, as we have already mentioned, many institutions have the same pain. For those who […]

Imagine a world where you don’t need to fill in any forms. No questions asked, no issues found, no retries — all these statements are impossible in the era of paper forms. However, in the digital era, you can pull all the required information from the database and enter it into the correct fields of […]

Do you remember the painful process of buying books for your next term? We’ve all been there — noting the title, edition, ISBN, and even cover color. Endlessly searching in the campus bookstores, comparing online prices and delivery dates, and desperately trying to agree on the deal with upperclassmen. Sometimes these tremendous efforts led us […]

Remember the times when you received exam results through physical mail? Checking the results on the bulletin board was never a pleasant experience. Long gone are those times. With online student portals, you can find the results in your browser once they are available. For one of our customers, the ABCloudz team created an exam […]

On average, 16.5 percent of higher education students have declared a disability. This fact means that every sixth student has special needs or requires campus disability support services. However, declaring a disability is usually a paper-based process, which might be the first insurmountable barrier for a student. Higher education is a fundamental human right, and […]

Alumni are the greatest asset of any educational institution. Every institution wants to stay in touch with its alumni, turning campus residents into a community of professionals. To achieve this goal, institutions use fundraising and alumni management systems. In turn, these systems work effectively and efficiently when institutions use relevant alumni information. One of our […]

Across higher education, colleges moving from on-prem Ellucian Colleague to SaaS are discovering that modernization comes with a few unexpected twists. The platform itself works beautifully, but some long trusted integrations need a fresh start. Many of them once depended on direct database access that simply is not part of the cloud world anymore. One […]

Student records age like fish, not cheese. When information about students becomes outdated, library services are among the first to feel the impact. Institutions that use separate systems for academic operations and library management must keep these records in sync to ensure smooth access, borrowing rights, and identity verification. Many institutions that have recently migrated […]

Moving to the cloud sounds simple until the old systems stop talking to each other. Across Europe, many institutions are shifting from Ellucian Banner On-Prem to its SaaS version. And soon after the migration, the same question always arises, how to keep those quiet background integrations running? One of the most common cases involves placement […]