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ABCloudz has achieved Advantage Tier status in the Ellucian Service Track. This milestone is formally confirmed by Ellucian through a Certificate of Tiering Confirmation and reflects the maturity and consistency of our service capabilities within the Ellucian ecosystem. Tier status goes beyond individual badges. While badges validate expertise in specific areas, the Service Track tier […]

A move to the cloud often makes you look closely at automations that have been doing their job quietly in the background for years. That was exactly the situation for a US-based college after moving from Banner On-premises to Ellucian Banner SaaS. Their student system already included a custom, fully automated process that maintained a […]

Not every student needs the full enrolment marathon, yet too often everyone is given the same running shoes anyway. The problem shows up almost immediately for students studying at partner institutions. They open Ellucian Experience, start an enrolment flow, and quickly run into screens that are technically correct but practically irrelevant. Extra steps. Extra questions. […]

The data fabric is the new nervous system of any business. This quote from the CEO of Google Cloud highlights the need to keep data in sync between different systems in your organization. You can’t underestimate the significance of timely student data synchronization, especially when it comes to student data in a major US university. […]

The move to SaaS does not erase your business logic, but it does erase how you used to run it.  That was the situation faced by a U.S.-based college after moving from Banner On-premises to Ellucian Banner SaaS (Ellucian Student). One of its long-running integrations, responsible for keeping specific student status data accurate and up to date, could no […]

Third party sponsorship is not one step. It is a chain of decisions that has to land cleanly in the tuition record. For many UK and European institutions, a student being funded by an external organization is not an edge case. It is a normal part of how tuition gets paid. But operationally, it sits […]

“Annual review” sounds simple. Until you try to run it for postgraduate research students. For PGR students, progress is not measured in modules, grades, or tidy end-of-term results. It lives in milestone meetings, supervisor judgement, and decisions that make perfect sense to people but are surprisingly hard to express cleanly in a system. In many […]

Mistakes such as typos are part of human nature. As Theodore Roosevelt wrote, the only man who never makes a mistake is the man who never does anything. However, when you see a mistake in your personal student’s record, the first thing you want to do is to correct it immediately. The student’s self-service system […]

Not every student passes every exam on the first try. When a student needs a second attempt in the UK, the retake is commonly referred to as a resit. These resit and course-repeat cases trigger exceptions, special checks, and additional communication that typically sit outside day-to-day student processing.   These workflows are not supported out of the box in Banner SaaS, […]

Steve Jobs, Richard Branson, and Jessica Alba left college before completing their degrees. Universities handle thousands of less famous exits, including transfers to another institution. The workflow matters because withdrawal stops financial liabilities immediately and may trigger credits or partial refunds based on timing and policy.  To address this demanding task, ABCloudz created an automated withdrawal workflow for a […]

If you have ever watched students fill out onboarding forms, you know exactly when their expression changes. Emergency contact? Easy. Trusted contact? Suddenly they pause. That pause is meaningful. It reflects the difference between who should be called in a crisis and who a student trusts to help them navigate sensitive wellbeing concerns. Institutions across […]

Every assessment framework assumes things go according to plan. Mitigating circumstances exist for the moments when they do not. Late submissions, non-submissions, and requests for mitigation force institutions to balance empathy, consistency, and policy, all while assessments are still in motion. In that assessment window, the balance needs a real process behind it. Students need […]

Many institutions struggle with paper-based processes. The situation becomes even worse when the process flow is poorly defined, and responsible parties are unaware that it’s time to act. Does this description of chaos sound familiar to you? Well, you’re not alone, as we have already mentioned, many institutions have the same pain. For those who […]

Imagine a world where you don’t need to fill in any forms. No questions asked, no issues found, no retries — all these statements are impossible in the era of paper forms. However, in the digital era, you can pull all the required information from the database and enter it into the correct fields of […]

Remember the times when you received exam results through physical mail? Checking the results on the bulletin board was never a pleasant experience. Long gone are those times. With online student portals, you can find the results in your browser once they are available. For one of our customers, the ABCloudz team created an exam […]