Our customer, a leading provider of end-to-end digital solutions for enhanced patient experiences, approached us with several challenges resulting from their rapidly growing customer base. These challenges included:
- Difficulties in expanding their software development team and managing multiple infrastructure environments to keep up with growth;
- Inefficient legacy CI/CD pipelines and lengthy deployment times;
- Challenges in complying with new regulatory requirements and improving overall digital security;
- Lack of observability and efficient troubleshooting capabilities;
- Prolonged release cycles and difficulties in setting up new environments;
- High operational costs due to the use of oversized Amazon EC2 instances and limited scalability.
Our team delivered tailored solutions to tackle these challenges and support our customer in enhancing patient experiences and staying ahead of the competition.
Services process
To overcome the challenges faced by our customer, ABCloudz’s team of certified experts implemented a comprehensive DevSecOps solution that included:
- Redesigning the AWS-based infrastructure to reduce complexity, increase efficiency, and improve security and maintainability;
- Adoption of a GitOps approach for automated processes, enhanced security, version control, and traceability;
- Building a new CI/CD pipeline using GitLab CI;
- Developing a custom cross-platform GitOps toolset for continuous deployment across various platforms such as Kubernetes, VMs (Virtual
- Machines), bare metal, and Docker;
- Utilizing technologies such as Terraform, Prometheus, Grafana, CloudWatch Logs, Opsgenie, and Datadog for enhanced observability and SRE practices;
- Migrating to managed services for enhanced security and a reduced attack surface.
Our team’s expertise and deep understanding of modern cloud technologies allowed us to deliver a cost-effective and high-performance solution that met our customer’s objectives and enhanced their digital solutions. 
The DevSecOps solution we provided featured the following technologies:
- AWS-based managed infrastructure;
- Infrastructure as Code (IaC) automation using Terraform;
- Containerizing IIS applications;
- Compliance with GDPR and PCI-DSS 3 standards;
- GitLab CI-based CI/CD pipelines;
- GitOps approach;
- DB migrations automation with Liquibase;
- MS SQL clustering;
- Monitoring and observability using DataDog, Prometheus, Grafana, and CloudWatch;
- SRE practices using OpsGenie;
- Security validation with AWS Security Hub, Amazon Inspector, Amazon GuardDuty, Amazon Detective, and AWS CloudTrail;
- Utilization of AWS services, including ECS, ECR, SSO, Route53, Active Directory, ACM, SSM, EC2, S3, VPC Peering, Cross-account cross-resource permissions, RDS, Prometheus, Grafana, SQS, SNS, SES, Lambda, CloudWatch, EventBridge, Security Hub, Inspector, GuardDuty, Detective, CloudTrail, and Trusted Advisor
Project results
The implementation of our solution led to significant improvements for the customer, including:
- Improved efficiency and cost-effectiveness in application maintenance;
- A significant reduction in time-to-market;
- Development of a custom cross-platform GitOps toolset for continuous deployment, enhancing the speed and quality of software development;
- Utilizing technologies such as Terraform, Prometheus, Grafana, CloudWatch Logs, Opsgenie, and Datadog for better observability and SRE practices;
- Migration to managed services for better security and a reduced attack surface;
- Operational cost reduction along with overall performance, security, and scalability improvements.
Our team’s expertise in the latest technologies and industry best practices enabled us to deliver a comprehensive solution that exceeded our customer’s expectations and helped them stay ahead of the competition.
Project benefits
The solution from ABCloudz brought numerous benefits to the customer, including:
- Increased efficiency and cost-effectiveness in maintaining applications;
- Shortened time-to-market for new software releases;
- Improved security and scalability through adopting modern technologies and industry best practices;
- A 50% reduction in operational costs for infrastructure maintenance;
- Improved performance and ability to handle rapid customer growth:
- Bootstrap deployment time decreased by 96%, from 50 minutes to 2 minutes;
- Regular deployment time decreased by 97%, from 18 minutes to 30 seconds;
- Post-deployment troubleshooting time decreased by 88%, from 2 hours to 15 minutes;
- Compliance with industry regulations, such as GDPR and PCI-DSS 3;
- Improved collaboration and communication with support teams through remote monitoring solutions;
- Enhanced patient experiences through improved self-management of treatment;
- A holistic ecosystem of digital solutions, including mobile and web applications, sensors, wearables, and connected drug delivery systems.
Conclusion
Our team at ABCloudz successfully provided a comprehensive solution to our customer’s challenges, exceeding their expectations. Our certified experts designed and implemented a new AWS-based infrastructure that reduced complexity and improved efficiency, security, and maintainability. By incorporating modern technologies and industry best practices such as GitOps, Terraform, Prometheus, Grafana, CloudWatch Logs, Opsgenie, Datadog, and managed services, our solution enhanced patient experiences, streamlined collaboration with care teams, and helped our customer stay ahead in the competitive digital landscape.
At ABCloudz, we provide top-notch digital solutions to help our clients reach their business goals. Don’t let security concerns hinder your development process. By adopting DevSecOps practices, you can take control of your software’s security. Reach out to us to learn more about our DevSecOps services and how we can enhance the security and efficiency of your software development process and digital environment.
