We all know the feeling of juggling ten browser tabs and forgetting which one has the video call. For radiologists, their imaging software felt exactly like that every time they moved to a new study.
The root of the mess is that most imaging centers still build their workflow out of many separate products that were never designed to cooperate. A Radiology Information System (RIS) handles appointments and patient records. A PACS (Picture Archiving and Communication System) takes care of storing the scans. One application is used for viewing images, another one for dictation, and yet another for signing off the report. Each system lives in its own bubble, demanding its own logins and manual checks.
Now picture a setup where all these moving parts keep in step with each other. That is the role of the platform we are developing together with our customer. Think of it as a conductor making sure every instrument comes in at the right time so the whole workflow plays in harmony.
We have already taught this platform to cooperate with a long list of radiology tools that imaging centers use every day. One of the most important is eRad PACS, a core solution widely used for storing and opening medical images. In this story we will walk you through how we wired it into the flow so that moving from one study to the next feels almost effortless.
The eRad PACS workflow challenge
eRad PACS has long been a trusted tool for storing and displaying medical images, and many radiologists depend on it every day. But on its own, it never kept pace with the rest of the workflow. Doctors had to open the PACS interface separately, type in patient IDs or accession numbers, and manually keep it in sync with the reporting tool. Since eRad PACS does not natively support closing exams, windows piled up like tabs in a messy browser.
Our vision was simpler. Click an exam in our platform’s worklist, and eRad PACS should open directly on that study. Relevant priors appear without extra searches, the reporting tool already knows the context, and once the case is signed the images close out cleanly. In other words, the software quietly steps aside so that radiologists can keep their focus where it truly belongs, on the patient.
How we integrated eRad PACS
We wanted eRad PACS to behave less like a separate stop and more like part of the ride. The trick was to push all the tech work into our platform so radiologists only see a clean flow from one exam to the next.
When a doctor picks an exam in our worklist, the platform quietly assembles a launch link with the exam context. That link fires up eRad PACS with the right study already open, no extra searching or logging in. Auto-auth keeps the session warm so there is no awkward pause.
Relevant priors come along for the ride too. Instead of digging through history, radiologists see the past exams that matter most right beside the new one.
Closing exams needed creativity, since eRad has no native command for it. We solved it with a viewer context call that clears the screen once a report is signed. From the doctor’s view the exam simply disappears, leaving the desktop ready for the next patient.
Admins only provide the server URL and user mapping in the config. The platform takes it from there, turning what used to be a jumble of clicks into a smooth one-click experience.
The impact in daily practice
Before integration, opening the correct study in eRad PACS often took 20 to 30 seconds with extra searches and confirmations. Now the same step finishes in about 7 seconds. Across 40 to 50 studies per doctor each day, that adds up to 10 to 15 minutes of freed capacity.
The real benefit is not just the saved minutes but the reduced strain on radiologists. With fewer clicks and interruptions, they stay focused on images and findings instead of navigation. That focus lowers the risk of errors and helps deliver faster, more reliable results to patients.
Partner with us to unify your systems
We specialize in making different systems speak the same language. In healthcare that means PACS, viewers, reporting tools, and many other applications that fill the daily workflow, but the same approach applies in any industry where teams rely on a mix of software that was never built to cooperate. The result is always the same: smoother work for people and stronger results for organizations. If you are looking to bring order to a complex environment, we are ready to help. Together we can turn scattered tools into a workflow that feels natural end to end.
